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7 Benefits of Mobile Data Intake in Risk and Insurance Management

Björn Heck

When gathering data from the field for risk and insurance purposes, timely and accurate intake is essential. Whether you are collecting data for incident reporting, property surveys, safety inspections or other audits and assessments, it’s important to gather complete and correct information.

Mobile data intake (MDI) facilitates the location-independent collection of risk, insurance and claims data directly where it’s needed: when a fire occurs on the factory floor, when inspecting a property or when interviewing employees as part of an audit.

Mobile data intake can dramatically reduce the time and costs associated with information gathering, both for on-site users and the central risk and insurance department. Important processes like incident reporting and risk assessments can become streamlined and less prone to errors, which can have a profound impact throughout the organisation.

Mobile data intake can provide the following advantages:

1.  Prevent redundant data collection and gather data in the proper format.

By inputting data with surveys designed specifically for your business processes, you can ensure accurate data entry. Look for a mobile solution that allows you to designate required fields and specify the format of each response.


2.  Improve the quality of your data by eliminating transmission errors between paper and PC.

When information is written on paper and then transferred to a PC later, it creates room for error and causes delays in reporting. By collecting data directly from the field with mobile devices, you can improve the quality of your data and have access to it in real time.


3.  If needed, you can intake data offline and transfer data as soon as the end device is back online.

Some mobile solutions for risk and insurance allow users to gather data while offline if necessary. As soon as the device is back online, the information syncs with the risk management information system automatically.


4.  Start data collection on a tablet or phone and finish on a PC.

With a mobile intake solution, you can have flexibility to start the process on your device of choice and switch to a different device at a later stage. You can also let your users choose how they submit information. A user performing a loss-control inspection may prefer to use a tablet, while users reporting incidents may prefer to use smartphones.


5.  Submit photos, GPS coordinates, and voice messages along with text information.

In addition to inputting text or numerical information, users can have the option to submit photos, voice recordings and GPS coordinates with a mobile intake solution. A photo can capture important details that may not be immediately apparent in written information, and GPS coordinates add another level of precision to data collection.


6.  Verify plausibility at the time of data entry.

With a mobile intake solution, you can ensure data integrity by checking for plausibility when data is entered. If a user makes a mistake when inputting data, you can correct this before the data is submitted incorrectly.


7.  Track the processing status in real time.

By streamlining data intake with mobile devices, you can achieve real-time updates on key business processes. With instant access to this information, you can act promptly and have more opportunity to mitigate adverse outcomes.


By collecting data from the field accurately and efficiently, you can improve your processes and outcomes for incident reporting, property surveys, safety inspections or other audits and assessments. With mobile data intake, paper chaos is a thing of the past.

Next Steps

To learn more about how mobile data intake solutions can transform your risk and insurance programme, contact Bjoern Heck.


Apr 29, 2021

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