Key Strategies For Minimizing Risks While Embracing COVID-19 Telehealth Expansion

By Heather Annolino, senior director healthcare practice
As published in Electronic Health Reporter

As hospitals are working vigorously to address the health care needs of its patient population during the COVID-19 pandemic, they are unintentionally leaving themselves and their patients exposed to cybersecurity risks.

Measures implemented to protect workers and patients, including expanded use of telehealth and telemedicine, remote work and bringing new equipment such as ventilators online can leave data exposed, and institutions vulnerable to hackers and scammers. These cyberattacks can affect supply chains and the ability to leverage healthcare data from the COVID-19 pandemic for use in the future for other crises.

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One of the key benefits we get from Ventiv is enhanced efficiency. It allows our adjusters to navigate easily through the different components of the claim and put more focus on getting an optimal outcome for the injured worker.

We have more than ten-year relationship with Ventiv. There’s a really strong level of trust in our relationship, which gives us confidence that the team at Ventiv is advising us based on their experience with us and knowing what we need and why.

Working with an experienced provider like Ventiv Technology is an important precondition of achieving our goals and furthering the mission of the County of Los Angeles.

Having the Ventiv team’s guidance was such a great benefit for HPIC. There were many times we turned to Ventiv to ask what other Ventiv clients in our line of work were doing; access to best practices is something we really appreciated.

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With Ventiv Patient Safety, we have all of our claims and incident data in one system, and we can better understand event trends and drivers with advanced analytics and reporting.

One of the key benefits we get from Ventiv is enhanced efficiency. It allows our adjusters to navigate easily through the different components of the claim and put more focus on getting an optimal outcome for the injured worker.

We have more than ten-year relationship with Ventiv. There’s a really strong level of trust in our relationship, which gives us confidence that the team at Ventiv is advising us based on their experience with us and knowing what we need and why.

Working with an experienced provider like Ventiv Technology is an important precondition of achieving our goals and furthering the mission of the County of Los Angeles.

Having the Ventiv team’s guidance was such a great benefit for HPIC. There were many times we turned to Ventiv to ask what other Ventiv clients in our line of work were doing; access to best practices is something we really appreciated.

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