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Privacy Guidelines & Principles

This Privacy Notice describes how Ventiv Technology Inc. and Ventiv Technology Group International Ltd (“Ventiv Technology Inc.”, “We”, “Us”, “Our”) (wholly-owned subsidiaries of Symphony Technology Group) collects and uses the information that we collect from you on our web site located at http://www.ventivtech.com (the “Site”) and our platform located at https://www.riskconsole.com and https://www.riskconsole.eu (the “platform”). It also describes how we use and share such information, and the choices available to you regarding our use and collection.

EU-U.S. Privacy Shield

TRUSTe

Ventiv Technology Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. Ventiv Technology Inc. is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. https://www.privacyshield.gov/list

Ventiv Technology Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Ventiv Technology Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Ventiv Technology Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Ventiv Technology Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov], you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

U.S. - Swiss Safe Harbor Framework

Ventiv Technology Inc. complies with the U.S. – Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from Switzerland. Ventiv Technology Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Ventiv Technology Inc. certification, please visit https://safeharbor.export.gov/swisslist.aspx.

Information Covered By This Privacy Notice

This Privacy Notice applies to information collected about you by Ventiv Technology Inc. through the Site. As used herein, “Personal Information” means information that personally identifies you, such as your name, email address, and phone number, and “Non-Personal Information” means information that relates to you but does not directly identify you. “Information” is collectively used herein to refer to both Personal Information and Non-Personal Information.

Ventiv Technology Inc. provides customized risk management information systems to help companies manage their claims and exposure information more effectively. This Privacy Notice does not apply to Personal Information processed by Ventiv Technology Inc. and its services for its customers.

Users From Outside the United States

This Site is provided from within the United States and is subject to the applicable state and federal laws of the United States. If you are located outside the United States, please be aware that your Information is being transferred to and stored in the United States.

Information Collected

Personal Information:
You may visit the Site without disclosing any Personal Information. We collect Personal Information from you when you request information from us, submit an application for employment, contact or communicate with us, submit a review, testimonial, or blog, or access or use our pages or accounts on any third-party social media platforms such as LinkedIn.

Information Collected Automatically:
Our Site uses cookies and various tracking technologies that may include tags, scripts, html5, log file information, web beacons, and online analytics (collectively, “Tracking Tools”) to automatically collect Information from you. We, along with our third party service providers, use Tracking Tools for a variety of purposes, including enhancing your online experience and our service offerings and for marketing purposes. We treat Information automatically collected as Non-Personal Information. Please see below for more information regarding the Tracking Tools that we may use.

To manage Flash cookies, please click here:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

Cookies: We and our third party service providers use cookies, which are small files that are stored on your computer and allow websites to remember information about you. We use cookies to monitor how our Site is used, for marketing purposes, and to help personalize and improve our Site.

Log File Information: Log file information is automatically reported by your browser or mobile device each time you access our Site. This Information may include your IP address, device and software characteristics (such as type and operating system), browser type, Internet service provider, URLs, referring/exit pages, click data, domain names, landing pages, pages viewed, and other such information.

Web Beacons: When you use our Site, we and our third party service providers employ web beacons (also known as clear gifs or action tags) which are used to anonymously track your online usage patterns. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. This information facilitates more accurate reporting and improvement of our Site.

Online Analytics: We use third party analytics tools, including Google Analytics and Bing Analytics, to help us measure traffic and usage trends for our Site. These tools collect Information sent by your browser or mobile device, including the pages you visit and other Information, which assists us in improving our Online Services and offerings. For more information regarding how Google collects, uses, and shares your information please visit http://www.google.com/policies/privacy/partners/.

Behavioral Targeting: We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests.

Information Use

Ventiv Technology Inc. uses your Information, including Personal Information, for a variety of business purposes, including:

  • communicating with you;
  • improving and customizing our Site;
  • processing your employment application;
  • responding to your inquiries, comments, or postings;
  • customer service and technical support;
  • for internal operations such as enhancing our service offerings and to conduct research and analysis;
  • for marketing purposes;
  • to prevent fraud or potentially illegal activities;
  • to enforce the Site’s terms of use;
  • to comply with applicable laws, regulations, and legal process; and/or
  • to protect the security and integrity of our business, Site, customers, and third party business partners and service providers.

Information Sharing

Ventiv Technology Inc. shares and discloses your Personal Information under the following circumstances:

  • with third parties that provide a variety of services on our behalf, including the development, maintenance, and support of our Site, marketing research and analysis, communications, and customer service; These companies are authorized to use your Personal Information only as necessary to provide these services to us;
  • to comply with law, a court order, or other legal process, or in connection with a legal investigation or a request for cooperation by a government entity; In certain situations, Ventiv Technology Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • to enforce our applicable terms, conditions, and other agreements;
  • to protect the legal rights and interests of Ventiv Technology Inc., its business partners and third party service providers, and our and their respective directors, officers, employees, representatives, and customers;
  • to protect the legal rights, safety, and security of users of our Site;
  • to protect against fraud;
  • for risk management purposes;
  • in connection with a corporate transaction (such as a merger, financing, acquisition or dissolution) or proceeding involving the sale, transfer, divestiture, or disclosure of all or a portion of Ventiv Technology Inc.’s business or assets. In the event of an insolvency, bankruptcy, or receivership, Personal Information may also be transferred as a business asset of Ventiv Technology Inc., provided that the acquirer will assume the rights and obligations with respect to your Personal Information as described in this Privacy Policy;
  • in aggregated or other non-personally identifiable form; and/or
  • in accordance with your consent.

Access

Upon request Ventiv Technology Inc. you may access, correct, or request deletion of your personal information by logging in to your account or by contacting your account manager. We will respond to your request within a reasonable timeframe. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service.

Ventiv Technology Inc. acknowledges that you have the right to access your personal information. Ventiv Technology Inc. has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the Ventiv Technology Inc.’s Client (the data controller). If requested to remove data, we will respond within a reasonable timeframe.

Your Choices

We provide you with the opportunity to update and/or delete certain Personal Information and to opt-out of having your Personal Information used or disclosed for certain purposes. For example, you may:

  • correct or update your Personal Information;
  • change your preferences for certain communications from us such newsletters and promotions;
  • choose whether to receive offers from us;
  • request that we do not share your Personal Information with third parties for their marketing purposes; and/or
  • request access to your Personal Information. We will respond to your request within a reasonable timeframe.

You can opt-out of receiving our newsletter and promotional communications by following the instructions included in each newsletter or communication or by emailing us at privacy@VentivTech.com. You can exercise your other choices by contacting us as set forth below:

3350 Riverwood Parkway
20th Floor
Atlanta, GA 30339
privacy@VentivTech.com

Because we plan our communications in advance, it may take several weeks for your request to become effective. If you continue to receive our communications after expressing an opt-out preference, please let us know so that we can investigate the situation. We will, however, continue to send transaction-based communications.

We will retain your Personal Information for as long as needed to provide you services. Thereafter, we may retain and use your Personal Information for backup, archival, and audit purposes, as well as to comply with laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our terms and agreements, and take other actions otherwise permitted by law.

You may be able to opt-out of the automatic collection of some Information by referring to your web browser’s or mobile device’s options or settings menu. However, doing so may disable many of the portions, features, or functionality of our Site. For example, most web browsers automatically accept cookies, but you have the choice to set your browser to accept or reject cookies. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences or visit http://www.allaboutcookies.org/ for more information.

Google provides users choice on how their data is collected by Google Analytics by developing an Opt-out Browser Add-on which can be located at: http://tools.google.com/dlpage/gaoptout?hl=en. By installing this Add-on, no information is being sent to Google Analytics.

If you wish to opt out of targeted interest-based advertising, please visit http://www.networkadvertising.org/managing/opt_out.asp or if located in the European Union, http://www.youronlinechoices.eu/. Please note you will continue to receive generic ads.

Security

It is the policy of Ventiv Technology Inc. to implement reasonable physical, technical and administrative safeguards to help us protect against the unauthorized access, use and disclosure of Personal Information. No method of transmission over the Internet, or method of electronic storage, however, is 100% secure. Therefore, we cannot guarantee that your Personal Information will never be accessed, used, or disclosed in a manner that is inconsistent with this Privacy Notice.

Email Security

“Phishing" is a scam designed to steal your Personal Information. If you receive an e-mail that looks like it is from us asking you for your Personal Information, please notify us as provided below in the Contact Us section.

Links and Social Media Features

Our Site and communications may contain links to other websites and social media platforms such as Facebook, LinkedIn, Twitter, or GitHub, and social media features, such as the Facebook Like button, Widgets, the Share this button or interactive mini-programs (“Linked Sites and Features”). We are not responsible for the privacy practices, policies, or content of any Linked Sites or Features, even if you link to them from or use them on our Site. This Privacy Notice does not apply to any Linked Sites or Features. We have no control over the collection or use of information, including Personal Information, on any Linked Site or Feature. Social media features may collect certain Information from you. Thus, we encourage you to read and understand the privacy practices of any Linked Sites and Features that you visit or utilize.

Single Sign-On

You can apply for a job on our Site using sign-in services such as LinkedIn. These services will authenticate your identity, provide you the option to share certain Personal Information (such as your name and email address) with us, and to pre-populate our sign up form.

Frames

Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our Site. Please be aware that you are providing your Personal Information to these third parties and not Ventiv Technology Inc.

Blog / Forum

Our Site offers publicly accessible blogs or community forums. You should be aware that any Information, including Personal Information, you share or otherwise post in such forums becomes public information, is not subject to this Privacy Notice, and Ventiv Technology Inc. is not responsible for the results of such postings.

Changes in this Privacy Notice

We reserve the right to modify this Privacy Notice from time to time effective upon posting the revised Privacy Notice, along with the date on which it was most recently updated, on our Site. Please check our Privacy Notice periodically to see if it has been updated. If we make changes to this Privacy Notice that materially affects the use or disclosure of your Personal Information, we will notify you by email or by placing a more prominent notice on our home page. By continuing to use our Site or otherwise interact with us thereafter, you agree to accept such changes to this Privacy Notice. Please contact us as described below if you would like information regarding any such changes.

Contact Us

If you have questions about our Privacy Notice or our privacy practices, you can contact us in one of the following ways:
Ventiv Technology Inc.
Privacy Officer
3350 Riverwood Parkway
20th Floor
Atlanta, GA 30339
privacy@ventivtech.com

 

This Privacy Notice was last updated on November 1, 2016.