Medical Professional Liability

Insureds expect access to comprehensive policy information and reporting

Now, policy processing is in real time, easy to access, and secure. Service representatives and underwriters benefit from fully configurable underwriting questionnaires, automated processing, and data integrity. 

Deliver the information and service that your insureds expect: 

• Provide new business, renewal, and endorsement quotes and proposals
• Manage all member and contact information
• Manage deductibles and limits per line of coverage
• Manage and upload documents, including exposures
• Generate invoices, schedules, certificates, and other reporting requests
• Configure proposal questionnaires
• View pending tasks with automated email notifications

Increase premium volume and reduce processing time

Streamline your workflows and improve outcomes in these key areas:

• Accurately administer MPL, HPL, GL, and any other line of business
• Track provider demographic and credential data, specialty assignment, education history, and policy summary
• Track occurrences, claims made, nose and tail policies, shared or separate limits, and risk management courses
• Configurable underwriting, questions, rating, and rate packages
• Policy quoting, renewal, and endorsement processing
• Endorsements: allocation and endorsement schedules
• Invoicing and agency management
• Declarations, certificates, and loss ratios
• Efficient content management including diary management, communication, process automation, and workflow tools
• Seamless integration with other in-house and third-party systems
• Secure, self-service portal with real-time policy transactions

Uphold your quality standards while maintaining quick response times for insureds

For many insurers experiencing a significant rise in volume, legacy systems aren’t up to the task of maintaining the quality standards the insurer expects while also providing exceptional customer service.

• Improve productivity for skilled staff by as much as 20 percent
• Dramatically reduce the time needed to issue a policy, often to under 30 days
• Deliver complete visibility to executive teams with real-time analytics and reporting
• Sustain strong growth while increasing insured satisfaction