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Expect more from renewals technology

Navigate your way through the Ventiv renewals roadmap to identify what you should expect from a new generation of automated renewals tools.

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Complete technology solutions for the hospitality industry

Now more than ever, businesses in the hospitality sector focus on balancing risk against innovation. It’s still crucial to identify risk trends and develop loss-control programs. Innovative companies, however, look at risks through the lens of growth potential. For example, maintaining cyber-security while also enabling guests to use their own devices more expansively on premises. Or, guarding against reputational damage while enhancing personalized customer experiences. In an industry that’s more crowded and competitive than ever, Ventiv Technology has the solutions and experience to help your business meet an ever-expanding mandate for integrated, growth-focused risk management across the organization.

Capture Intake

Data Intake Solutions

Centralize claim reporting, safety audits, and more with a powerful, easy-to-use tool

From claim and incident intake to safety inspections and site surveys, businesses in the hospitality sector have a critical need for comprehensive, accurate data intake. With so many locations to cover, data-intake improvement can also deliver dramatic ROI: 50 percent savings at one Ventiv hotel group client. Ventiv Digital supports virtually any form of data intake. With built-in multilingual capabilities, Ventiv Digital guides users through a survey-style interface that’s easy to understand and use. Users can upload photos, videos and audio files and pin locations to a map—even give their signature on the native iOS and Android apps for mobile devices.

Learn more about the ventiv digital data-intake solution →

Hospitality-Process-Automation

Process Automation

Streamline manual, repetitive tasks; free up staff to perform value-adding work

For the typical large hotel group, administering certificates of insurance for owned and managed hotels can be the job of several full-time equivalents. For businesses that self-administer claims, the administrative costs of handling the typical low-dollar claim can cost more than the claim itself. Ventiv RPA automates tasks that require a great deal of manual, repetitive work. Any activity is a good candidate for RPA if it requires gathering external data; moving from one application to another; pointing-and-clicking; typing; double entry of information; values checking; and the like.

Learn more about the Ventiv RPA Solution →

Hospitality-Cruise-Liner

Renewal Management

Simplify and streamline the exposure-value collection and improve submissions

From aircraft to fine art to watercraft, businesses in the hospitality sector have a dizzying array of exposures values to collect and submit for coverage. In today’s steadily hardening market for commercial property insurance, better submissions can produce lower premiums and improved terms of coverage. Substantially reduce the time and effort your team devotes to gathering and managing renewal data. Improve data quality and your ability to process growing volumes of data.

LEARN MORE ABOUT VENTIV’S RENEWAL MANAGEMENT TOOL →

How Marriott Claim Services and Ventiv Deliver Five-Star Service

Marriott Claim Services has been a Ventiv Technology customer since 2001. Marriott’s Senior Director Steve Perroots sees Ventiv as an important partner in Marriott’s claims administration program: “Marriott has very high standards. We hold ourselves to very high standards, and we hold our partners to very high standards as well. Ventiv has consistently developed with us over the years as we’ve evolved from a claims perspective. We are constantly responding to—and even proactively anticipating—the company’s direction. We focus on being ready and able to fulfill Marriott’s needs from a claims perspective. That’s what we ask of our vendors and our partners, and Ventiv has delivered.”

READ THE FULL MARRIOTT CLAIM SERVICES CASE STUDY →

Hospitality-Resort

Enterprise Risk Management

Create a risk-aware culture while factoring risk planning into business decisions

The hospitality sector is unique in facing a very wide range of both external (hurricanes, infectious disease) and internal (food safety, cyber security) risks. For an industry in which customer trust and loyalty are critical commodities, it’s essential for businesses to understand risk at strategic level and then shape and implement risk policies across the organization. With Ventiv’s enterprise risk management capabilities, risk leaders facilitate the distribution of risk management to a broader set of key stakeholders—all while providing enhanced control and oversight.

Learn more about THE VENTIV ENTERPRISE RISK MANAGEMENT MODULE →

Digital Workforce

Geospatial Analytics

Get real insights from data by better identifying patterns and relationships

Imagine viewing all claims from a designated period visually, on detailed maps of your company’s hotels, cruise ships, or casinos. Or plotting property, assets, and aggregate value relative to impending weather events, civil unrest, political uncertainty, or outbreaks of illness. Viewing data graphically, in location-based formats, makes complex relationships more understandable. Rather than relying on tables and columns to comprehend data, the Ventiv Geospatial Analytics tool organizes information based on time and place. With Ventiv Geospatial Analytics, it’s easier to recognize patterns that were previously buried in a text and number format, such as distance, proximity, contiguity, and affiliation.

LEARN MORE ABOUT VENTIV ANALYTICS, INCLUDING GEOSPATIAL ANALYTICS →

Talk over CoffeeCAN WE BUY YOU A CUP OF COFFEE?

Schedule a brief call with us and we’ll give you a $10 Starbucks gift card to thank you for learning about Ventiv’s solutions for the hospitality industry.

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