As claim costs and expenses escalate, self-administered public entities need a core administration system that promotes an efficient and sustainable claim system. Ventiv Claims automates processes, improves productivity and consistency, and delivers the efficiency gains claim organizations need.
Before going live with Ventiv Claims in 2014, reporting was a huge issue. Our customers are State agencies across the State of Georgia. We were trying to encourage them to implement safety and maintenance processes to help reduce their claim costs, but giving them the data they needed to tell their story was a very manual process. As a result, they were just not getting the information they needed. Our goal was to be more flexible with reporting. We wanted to be able to design reports that could be delivered without manual formatting. We wanted a straightforward way to schedule and distribute those reports to our users—both internally and across the State. Out of the box, Ventiv Claims gave us a much better reporting solution. We have a sizable number of scheduled reports that are distributed to our internal users. A few of our users have been trained to run their own reports, but in cases where the users need the same data on a periodic basis we have chosen to build the reports for them and schedule them using Scheduler and Distribution Maintenance.
Risk Management Services (RMS) division
State of Georgia Department of Administrative Services