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Across virtually every industry and sector, employees are being asked to handle heavier workloads and process greater volumes of data. Robotic process automation is still an emerging technology, but it already has a proven record of improving efficiency. RPA also improves job satisfaction since—in typical deployments—RPA eliminates tasks that skilled staff do not like to perform.
Compared to other, more advanced forms of cognitive automation, RPA is much more cost-effective and easier to deploy in targeted uses. However, deploying RPA for maximum return on investment requires a skillset specific to the industry and processes in question. Ventiv RPA has been created specifically to meet the needs of the risk and insurance, claims administration, and safety management industries.
Claim organizations and insurers seek to build responsive, high-growth businesses; however, it may not be possible to accommodate these priorities by increasing staffing levels proportionately. Because the claims process will always be document- and data-intensive, Ventiv RPA is designed to help claim organizations streamline a wide range of processes: from claim assignment and coding to the integration of claim information from disparate sources and systems to straight-through processing.