Managing the complete claims lifecycle
With an easy-to-use intake process, you can quickly get your incidents and claims notified, which is a key factor in reducing the closed lag time and overall claim costs. Additionally, this provides the quality claim data to allow for accurate analysis of trends and root causes.
Flexible Forms, RiskConsole’s online intake tool, ensures you capture all necessary incident information, and at a substantial savings over telephone-based intake services.
As a solution for self-administration of claims, RiskConsole provides users with the freedom and flexibility to manage claims fully online. Use RiskConsole to adjust customer claims, third-party liability losses or any other coverage lines.
RiskConsole supports all associated documentation, diary actions, notes, contacts and payment functionalities. Email-in capability forwards documentation to you. RiskConsole captures virtually any type of file format, including photos.
Define your claim types as well as payment buckets, transactional values and claim payment detail. View, add, edit and remove all claim records. In addition to commonly used claims management fields, client-specific custom data fields are available. Track all claim details, including description and causes of the loss, through to the financials.
Want to optimize your investment in loss control? Establish the best split between retention and transfer of risk? Working with accurate, comprehensive and reliable claims data puts you in the position to meet your big-picture risk-management objectives.
RiskConsole brings all claims information from across your entire business operations and third-party administrators into one clear view so that you can effectively manage and analyze claims throughout their lifecycles.
Ventiv Technology provides Stagecoach with a streamlined path to increase efficiency and accuracy for its claims management needs.